Are you having trouble downloading or updating apps on your Android device due to Google Store Error Code R013? This error message can be frustrating and may cause delays in accessing your favorite apps. Fortunately, there are ways to fix this issue easily.

In this article, we will provide you with a comprehensive guide on how to fix Google Store Error Code R013. We’ll explain what this error message means and provide you with step-by-step solutions that you can follow to resolve this issue. Let’s get started!

What is Google Store Error Code R013?

Google Store Error Code R013 is a common error message that appears on Android devices when you try to download or update an app. This error message indicates that there is insufficient storage space available on your device, preventing the Google Play Store from downloading or updating apps.

You may also see the message “Error retrieving information from server” along with this error code. This error can be frustrating, especially when you have enough storage space on your device.

How to Fix Google Store Error Code R013

Fortunately, there are several ways to fix Google Store Error Code R013. We have listed them below along with step-by-step instructions on how to implement each solution.

Clear Cache and Data of Google Play Store

Clearing the cache and data of the Google Play Store is one of the easiest ways to fix Google Store Error Code R013. Follow the steps below to clear the cache and data of the Google Play Store:

• Go to the Settings app on your device.
• Scroll down and find the “Apps” or “Application Manager” option.
• Find the Google Play Store app and tap on it.
• Tap on the “Clear Data” and “Clear Cache” options.
• Restart your device and try downloading or updating the app again.

Uninstall Unnecessary Apps

If clearing the cache and data of the Google Play Store does not work, you can try uninstalling unnecessary apps from your device. This will free up storage space on your device, allowing you to download or update apps without any issues. Follow the steps below to uninstall unnecessary apps:

• Go to the Settings app on your device.
• Scroll down and find the “Apps” or “Application Manager” option.
• Find the app you want to uninstall and tap on it.
• Tap on the “Uninstall” option.
• Repeat this process for all unnecessary apps on your device.

Move Apps to SD Card

If your device has an SD card slot, you can move some of your apps to the SD card to free up storage space on your device. Follow the steps below to move apps to your SD card:

• Go to the Settings app on your device.
• Scroll down and find the “Apps” or “Application Manager” option.
• Find the app you want to move to the SD card and tap on it.
• Tap on the “Storage” option.
• Tap on the “Change” option and select the SD card.
• Repeat this process for all apps you want to move.

Use Google Play Store Web Version

If none of the above solutions work, you can try using the Google Play Store web version on your computer to download or update apps. Follow the steps below to use the Google Play Store web version:

• Open a web browser on your computer.
• Go to play.google.com/store.
• Search for the app you want to download or update.
• Click on the “Install” or “Update” button.

Additional Tips to Avoid Google Store Error Code R013

Aside from the solutions we have provided, there are additional tips you can follow to avoid encountering Google Store Error Code R013 in the future. Here are some of them:

Keep Your Device Up-to-Date

Make sure that your Android device is up-to-date with the latest software updates. Software updates often contain bug fixes and improvements that can help prevent errors like Google Store Error Code R013 from occurring.

To check for software updates, go to the Settings app on your device, and then tap on “Software Update” or “System Update”. If an update is available, follow the prompts to download and install it.

Avoid Using Unofficial App Stores

Avoid using unofficial app stores or downloading apps from unknown sources. These sources may contain malicious apps or files that can harm your device or cause errors like Google Store Error Code R013.

Stick to downloading apps from the official Google Play Store, as these apps are regularly vetted for security and safety.

Keep Your Device’s Storage Space Free

Make sure that you always have enough free storage space on your device. If your device’s storage is almost full, you may encounter Google Store Error Code R013 when trying to download or update apps.

Regularly check your device’s storage space and delete any unnecessary files or apps that you no longer use. You can also transfer photos and videos to cloud storage services like Google Photos to free up space on your device.

Frequently Asked Questions

Can Google Store Error Code R013 occur on all Android devices?

Yes, Google Store Error Code R013 can occur on any Android device that has the Google Play Store app installed.

Do I need to be tech-savvy to fix Google Store Error Code R013?

No, you do not need to be a tech-savvy person to fix Google Store Error Code R013. The solutions we have provided in this article are easy to follow and do not require any advanced technical knowledge.

Why does Google Store Error Code R013 occur more frequently on some devices?

Google Store Error Code R013 can occur more frequently on devices with older software versions or devices that have a weaker network connection.

Is there a way to check if the Google Play Store app is causing the error?

Yes, you can try accessing the Google Play Store app from a different device or network to see if the issue is with the app itself or with your device’s settings.

How long does it take to fix Google Store Error Code R013?

The time it takes to fix Google Store Error Code R013 depends on the solution you choose and the severity of the issue. Some solutions may take only a few minutes, while others may require more time and effort.

Conclusion

Google Store Error Code R013 can be frustrating, but it is not a difficult issue to fix. By following the solutions we have provided in this article and the additional tips we have listed, you can avoid encountering this error in the future.

Remember to always keep your device up-to-date, avoid using unofficial app stores, and keep your device’s storage space free. These simple steps can go a long way in preventing errors like Google Store Error Code R013 from occurring on your Android device.