NVIDIA and AMD are manufacturers of the most popular graphics cards on the market. Their product requires drivers to function properly. The latest drivers for NVIDIA cards come bundled with NVIDIA GeForce Experience software. From time to time, due to various reasons (old drivers, software error, etc.), some services stop working. In the case with GeForce Experience, you might get the following error message: NVIDIA GeForce Experience, Something went wrong, Try restarting GeForce Experience. We decided to cover this problem in today’s article to help NVIDIA users to solve it.

GeForce Experience Error

Why my NVIDIA GeForce Experience is not working?

If you cannot launch NVIDIA GeForce Experience or it just refuses to work to whatever reason, and you get the “Something went wrong, Try restarting GeForce Experience” error, here are a few tips that should help you. When you see this error message, it is highly likely that you have the Qualcomm Atheros driver on your machine, and it is the main troublemaker in this situation. To fix this abnormal behavior of the NVIDIA software, you should do the following:  

  • Check the settings of your NVIDIA Display Driver Services.
  • Install the latest NVIDIA Display Drivers.
  • Delete all NVIDIA drivers and software and clean install the NVIDIA Display Driver.

If you are using System Restore points regularly, and you know that the error started to show just recently, you can undo all modifications within the system by going back to the last System Restore point. In case you didn’t know about this feature or just neglected to use it, we recommend you start doing it because it is a good habit that can save you a lot of time and nerve cells in a number of situations. 

1. Check the settings of your NVIDIA Display Driver Services

First, run Windows Services Manager. You can quickly open it by pressing Win+R on your keyboard (to open the Run tool) and type services.msc in the window to appear, then hit Enter. The system will open the Services menu for you.

Windows Services

When in the Services menu, search for a few particular services listed below (you need to check that their Startup type is exactly the same as written here):

  • NVIDIA Display Container LS – Startup type: Automatic
  • NVIDIA NetworkService Container – Startup type: Manual
  • NVIDIA LocalSystem Container – Startup type: Automatic
  • NVIDIA LocalSystem Container – Startup type: Automatic
  • NVIDIA GeForce Experience Service – Startup type: Automatic (Delayed Start)
  • NVIDIA GeForce Experience Backend Service – Startup type: Automatic (Delayed Start)
  • NVIDIA Telemetry Container service – Startup type: Automatic

Needless to say, that all the services must be active (running). In case some of them are not, you need to start them first. Double-click on the process to get into its Properties menu. From there you can activate the process and change the Startup type if needed. You can also restart the process by selecting Stop and then click Start. Check if this fixed the problem.

2. Install the latest NVIDIA Display Drivers

To ensure the best performance of your NVIDIA graphics card, you need to use the latest stable drivers and update them as soon as they are available for download on the official website. Just check the download section on the NVIDIA site once per month. Remember that you need the drivers for your model of the graphics card. Trying to install wrong drivers will results in error during the installation of the software.  

Finding and downloading drivers on the NVIDIA’s website is very easy thanks to the user-friendly interface with drop-down menus. When you enter the series of your card and its model, you hit the Search button, and it will show you the latest drivers releases available for download. Accept the term of use, download the software, run it, and follow the instructions to complete the installation. The changes will be applied after you reboot the computer.  

3. Clean Install the NVIDIA driver

Clean install requires you to use Display Driver Uninstaller. This tool will wipe your system clean from all NVIDIA drivers and software elements (better use the recommended mode). When it is done, download the drivers for your graphics card from nvidia.com and install them.

Display Drivers Uninstaller

We hope that one of these methods will help you to solve the NVIDIA GeForce Experience, something went wrong error on Windows 10.